complaints

简明释义

英[kəmˈpleɪnts]美[kəmˈpleɪnts]

n. 投诉（complaint 的复数）；埋怨，抱怨

英英释义

单词用法

同义词

反义词

例句

1.Most of them are not serious; fainting and dizziness are the most frequent complaints.

大多数症状都不严重，人们抱怨的最多的症状是昏厥和头晕。

2.Customers can also improve future shopping experiences by filing complaints to the retailer, instead of complaining to the rest of the world.

消费者也可以向零售商投诉，以来改善日后的购物体验，而不是四处向他人抱怨。

3.The Harvard Business Review printed a lively, fictional exchange of letters to dramatize complaints about business degree holders.

《哈佛商业评论》发表了一篇生动的、虚构的信件交流，戏剧化地表达了对商学学位持有者的抱怨。

4.In both years the vast majority of complaints concerned flight delays, cancellations, mishandled baggage, and customer service.

在这两年中，绝大多数投诉都与航班延误、航班取消、行李处理不当和客户服务有关。

5.The complaints are unlikely to stop without an overhaul of immigration rules for farm workers.

如果不彻底改革农场工人的移民规定，这些抱怨不太可能会停止。

6.Maggie Chen, a cruelty caseworker for People for the Ethical Treatment of Animals, said they had received "tons of complaints".

人道对待动物协会社会工作者陈马吉说，他们已经收到“数以吨计的投诉”。

7.She filed a formal report to document her complaints about workplace harassment.

她提交了一份正式报告来记录她关于职场骚扰的投诉。

8.Many complaints were received about the new product's performance.

关于新产品性能的投诉收到了很多。

9.After reviewing the complaints, the company decided to change its policy.

在审查了这些投诉后，公司决定更改其政策。

10.The hotel received several complaints about noise from the neighboring rooms.

酒店收到了几起关于邻居房间噪音的投诉。

11.The manager addressed all customer complaints regarding the service quality.

经理处理了所有关于服务质量的投诉。

作文

In our daily lives, we often encounter various situations that lead to dissatisfaction. These feelings are typically expressed through complaints, which can range from minor inconveniences to significant issues. Understanding how to handle complaints effectively is essential for both individuals and organizations. This essay will explore the nature of complaints, their impact on relationships, and the importance of addressing them constructively.Firstly, it is crucial to recognize what complaints are. A complaint is an expression of dissatisfaction or annoyance about something. It can be verbal or written and may arise in various contexts, including personal relationships, workplaces, and customer service scenarios. For instance, a customer might lodge a complaint about a defective product, while an employee may express a complaint regarding unfair treatment by a manager. Regardless of the context, complaints serve as feedback that highlights areas needing improvement.The impact of complaints on relationships cannot be underestimated. When individuals voice their complaints, it can either strengthen or weaken their connections with others. For example, in a workplace setting, if employees feel comfortable bringing up their complaints, it fosters an environment of open communication and trust. Conversely, if complaints are ignored or dismissed, it can lead to resentment and a toxic atmosphere. Similarly, in personal relationships, addressing complaints openly can enhance understanding and intimacy, while avoiding them may create distance and misunderstandings.Moreover, addressing complaints constructively is vital for personal and professional growth. When organizations receive complaints from customers, it presents an opportunity to improve their products or services. For instance, if multiple customers submit complaints about a particular feature of a product, the company can investigate the issue and make necessary adjustments. This proactive approach not only resolves the immediate problem but also demonstrates to customers that their feedback is valued, which can enhance loyalty and satisfaction.On a personal level, learning to manage complaints can lead to improved emotional intelligence. Instead of reacting defensively to a complaint, individuals can practice active listening and empathy. By doing so, they can better understand the other person's perspective and work towards a resolution. This skill is particularly important in conflict resolution, where acknowledging complaints can pave the way for constructive dialogue and compromise.In conclusion, complaints are an inevitable part of life that can provide valuable insights into our experiences and relationships. Whether in a personal or professional context, addressing complaints effectively can lead to stronger connections, enhanced trust, and opportunities for growth. By embracing complaints as a means of communication rather than viewing them as obstacles, we can foster a more positive and collaborative environment. Ultimately, the way we handle complaints reflects our commitment to improvement and understanding, paving the way for healthier interactions and successful outcomes.

在我们的日常生活中，我们经常会遇到各种导致不满的情况。这些感受通常通过投诉表达，范围从小的不便到重大问题。有效处理投诉的能力对个人和组织都至关重要。本文将探讨投诉的性质、它们对关系的影响以及以建设性方式解决这些问题的重要性。首先，认识投诉的含义至关重要。投诉是对某事表示不满或烦恼的表达。它可以是口头的或书面的，并可能出现在各种背景中，包括个人关系、工作场所和客户服务场景。例如，客户可能会对有缺陷的产品提出投诉，而员工可能会因经理的不公正对待而表达投诉。无论背景如何，投诉作为反馈，突显了需要改进的领域。投诉对关系的影响不可低估。当个人表达他们的投诉时，这可能会增强或削弱他们与他人的联系。例如，在工作场所环境中，如果员工感到可以舒适地提出他们的投诉，这会促进开放沟通和信任的氛围。相反，如果投诉被忽视或驳回，可能会导致怨恨和有毒的气氛。同样，在个人关系中，开放地处理投诉可以增强理解和亲密感，而避免这些问题可能会造成距离和误解。此外，以建设性的方式解决投诉对个人和专业成长至关重要。当组织收到客户的投诉时，这提供了改善其产品或服务的机会。例如，如果多个客户对产品的某个特性提出投诉，公司可以调查该问题并进行必要的调整。这种主动的方法不仅解决了眼前的问题，还向客户表明他们的反馈受到重视，从而增强忠诚度和满意度。在个人层面上，学习管理投诉可以提高情商。个人可以练习积极倾听和同理心，而不是对投诉做出防御反应。通过这样做，他们可以更好地理解对方的观点并努力达成解决方案。这项技能在冲突解决中尤为重要，承认投诉可以为建设性对话和妥协铺平道路。总之，投诉是生活中不可避免的一部分，可以为我们的经历和关系提供宝贵的见解。无论是在个人还是专业背景下，有效地处理投诉可以导致更强的联系、增强的信任和成长的机会。通过将投诉视为沟通的手段，而不是障碍，我们可以培养一个更积极和合作的环境。最终，我们处理投诉的方式反映了我们对改进和理解的承诺，为更健康的互动和成功的结果铺平道路。