attendant

简明释义

英[əˈtendənt]美[əˈtendənt]

n. 服务人员；侍从，随从；护理者；随员，助手

adj. 伴随的，随之产生的；伺候的；陪伴的；到场的

复 数 a t t e n d a n t s

英英释义

单词用法

同义词

反义词

例句

1.He was talking to a teenaged attendant.

跟他说话的是一个十几岁的服务员。

2.“Oh, I know, ” the attendant said.

“嗯，我知道，”侍者说。

3.There is no human supervision, but an attendant will be on hand to accept cash and explain the system to newly users.

这里没有人工监督，但会有一名服务员在现场接受现金，并向新用户介绍系统。

4.Cello in hand, he approached the flight attendant at the gate and asked, "May I bring my clarinet on board?"

他手里拿着大提琴，走到门口的空中小姐跟前问道：“我可以将我单簧管带上飞机吗？”

5.Flight attendant: Don't worry, Sir.

空姐：不用担心，先生。

6.You would like to speak with the manager of the attendant.

你想跟服务员的经理谈一谈。

7.During the event, a dedicated attendant was available for questions.

在活动期间，有专门的工作人员解答问题。

8.The flight attendant helped me find my seat.

空乘服务员帮我找到了座位。

9.An attendant at the museum provided us with an audio guide.

博物馆的工作人员为我们提供了音频导览。

10.The hotel attendant carried our luggage to the room.

酒店的服务员把我们的行李搬到了房间。

11.The parking lot attendant directed us to a free spot.

停车场的工作人员指引我们找到了一个空位。

作文

In today's fast-paced world, the role of an attendant (服务员) has become increasingly vital in various sectors. Whether it's in hospitality, transportation, or events, attendants play a crucial part in ensuring that operations run smoothly and that customers receive the best possible service. This essay will explore the responsibilities of an attendant, the skills required for the job, and the impact they have on customer satisfaction.Firstly, let's delve into the responsibilities of an attendant. In the hospitality industry, for example, hotel attendants are responsible for maintaining cleanliness and order in guest rooms and public areas. They ensure that guests have a pleasant experience by providing them with fresh linens, toiletries, and other necessities. In restaurants, food service attendants take orders, serve food, and address any concerns that diners may have. Similarly, in transportation, flight attendants ensure passenger safety and comfort during flights, offering assistance and managing emergencies when necessary.Moreover, the skills required for an attendant position are quite diverse. Excellent communication skills are paramount, as attendants must interact with a variety of people, including customers and colleagues. They should also possess strong problem-solving abilities to handle unexpected situations effectively. Attention to detail is another critical skill, as attendants must ensure that every aspect of their service meets high standards. Additionally, physical stamina is essential, especially for those working in environments that require prolonged periods of standing or moving about, such as hotels and restaurants.The impact that attendants have on customer satisfaction cannot be overstated. A friendly and attentive attendant can significantly enhance a customer's experience, leading to positive reviews and repeat business. For instance, a flight attendant who goes above and beyond to accommodate a passenger's needs can turn an ordinary flight into a memorable journey. On the other hand, a lackluster performance by an attendant can lead to dissatisfaction and negative feedback, which can ultimately harm a business's reputation.Furthermore, attendants often serve as the face of their respective organizations. Their demeanor and professionalism reflect the values and standards of the company they represent. Therefore, training programs for attendants are essential, focusing not only on technical skills but also on interpersonal skills and customer service excellence. Companies that invest in their attendants are likely to see improved employee morale and better customer interactions.In conclusion, the role of an attendant (服务员) is multifaceted and crucial across various industries. Their responsibilities range from ensuring cleanliness and order to providing exceptional customer service. The skills they possess, including communication, problem-solving, and attention to detail, contribute significantly to customer satisfaction. As businesses continue to prioritize customer experience, the importance of well-trained attendants will only grow, highlighting their indispensable role in the service industry.

在当今快节奏的世界中，attendant（服务员）的角色在各个行业变得越来越重要。无论是在酒店、交通还是活动中，attendants都在确保运营顺利进行和客户获得最佳服务方面发挥着关键作用。本文将探讨attendant的职责、所需技能以及他们对客户满意度的影响。首先，让我们深入了解attendant的职责。例如，在酒店行业，酒店attendants负责保持客房和公共区域的清洁与整洁。他们通过提供新鲜的床单、洗漱用品和其他必需品来确保客人有愉快的体验。在餐厅，食品服务attendants接受订单、上菜并解决用餐者可能遇到的任何问题。同样，在交通运输中，航班attendants确保乘客在飞行过程中的安全与舒适，提供帮助并在必要时处理紧急情况。此外，attendant职位所需的技能相当多样化。出色的沟通能力至关重要，因为attendants必须与各种人互动，包括客户和同事。他们还应该具备强大的问题解决能力，以有效处理意外情况。关注细节是另一项关键技能，因为attendants必须确保其服务的每个方面都达到高标准。此外，身体耐力也是必不可少的，尤其是对于那些需要长时间站立或走动的工作环境，例如酒店和餐厅。attendants对客户满意度的影响不容小觑。友好和细心的attendant可以显著提升客户的体验，从而带来积极的评价和回头客。例如，一位全力以赴满足乘客需求的飞行attendant可以将一次普通的飞行变成难忘的旅程。相反，attendant表现平庸可能导致客户的不满和负面反馈，最终损害企业的声誉。此外，attendants通常作为其所在组织的面孔。他们的举止和专业精神反映了他们所代表公司的价值观和标准。因此，对attendants的培训项目至关重要，不仅要关注技术技能，还要关注人际交往技能和卓越的客户服务。投资于其attendants的公司，通常会看到员工士气的提升和客户互动的改善。总之，attendant（服务员）的角色是多方面的，在各个行业中至关重要。他们的职责包括确保清洁和秩序，以及提供卓越的客户服务。他们所具备的沟通、解决问题和关注细节等技能对客户满意度有着重要贡献。随着企业继续重视客户体验，经过良好培训的attendants的重要性只会不断增长，突显出他们在服务行业中不可或缺的角色。