call entry

简明释义

调用入口;

英英释义

Call entry refers to the process of logging or recording incoming or outgoing phone calls, typically in a business or customer service context.

呼叫录入是指记录或登记来电或去电的过程,通常在商业或客户服务环境中使用。

例句

1.Please ensure that each call entry is complete before ending the call.

请确保在结束通话之前,每个电话记录都是完整的。

2.Make sure to categorize the call entry correctly for future reference.

确保将电话记录正确分类,以便将来参考。

3.The customer service representative logged the details of the conversation in the call entry.

客服代表在电话记录中记录了对话的详细信息。

4.During training, new employees were shown how to create a call entry in the system.

在培训期间,新员工被教导如何在系统中创建电话记录

5.The manager reviewed the call entry to assess the quality of service provided.

经理审查了电话记录以评估提供的服务质量。

作文

In today's fast-paced world, effective communication is crucial for both personal and professional success. One important aspect of communication that often goes unnoticed is the concept of call entry. The term call entry refers to the process of logging or recording incoming calls in a systematic manner. This practice is essential in various fields, including customer service, sales, and emergency services. By accurately documenting calls, organizations can improve their response times, track customer interactions, and enhance overall service quality.For instance, in a customer service environment, agents are often required to handle multiple calls throughout the day. Each time a call is received, the agent must perform a call entry to ensure that all relevant information is captured. This typically includes the caller's name, contact details, the purpose of the call, and any issues raised by the customer. By maintaining a detailed record of these interactions, companies can identify trends, monitor performance, and provide better support to their clients.Moreover, call entry plays a significant role in sales departments. Sales representatives need to track their conversations with potential clients to follow up effectively. By entering details from each call into a customer relationship management (CRM) system, they can keep track of leads, schedule follow-up calls, and tailor their sales pitches based on previous discussions. This organized approach not only increases the chances of closing deals but also fosters stronger relationships with customers.In emergency services, call entry is vital for ensuring public safety. When a call comes in reporting an emergency, dispatchers must quickly enter the details into their systems. This information includes the nature of the emergency, the location, and any other pertinent details that can aid first responders. Accurate call entry can save lives by enabling faster response times and ensuring that emergency personnel have the information they need to address the situation effectively.Despite the importance of call entry, many individuals and organizations overlook its significance. Some may view it as a mundane task, but in reality, it is a critical component of effective communication. Poor call entry practices can lead to misunderstandings, missed opportunities, and even dangerous situations in emergency contexts. Therefore, it is essential to prioritize proper training and resources to ensure that all team members understand the value of accurate call documentation.In conclusion, call entry is a fundamental aspect of communication that should not be underestimated. Whether in customer service, sales, or emergency response, the ability to log and track calls effectively can significantly impact an organization's success. By recognizing the importance of call entry and implementing best practices, businesses and institutions can enhance their operations and provide better service to their clients and communities. As we continue to navigate a world that relies heavily on communication, let us not forget the power of a well-executed call entry process.

在当今快节奏的世界中,有效的沟通对个人和职业成功至关重要。一个常常被忽视的沟通重要方面是call entry的概念。术语call entry指的是以系统的方式记录或记录来电的过程。这一做法在各种领域中都是必不可少的,包括客户服务、销售和紧急服务。通过准确地记录电话,组织可以提高响应时间,跟踪客户互动,并提升整体服务质量。例如,在客户服务环境中,代理通常需要在一天内处理多个电话。每当接到电话时,代理必须执行call entry以确保所有相关信息都被捕获。这通常包括来电者的姓名、联系方式、来电目的以及客户提出的任何问题。通过保持这些互动的详细记录,公司可以识别趋势、监控绩效并为客户提供更好的支持。此外,call entry在销售部门也发挥着重要作用。销售代表需要跟踪与潜在客户的对话,以便有效跟进。通过将每次通话的细节输入客户关系管理(CRM)系统,他们可以跟踪线索、安排后续电话,并根据之前的讨论量身定制销售推介。这种有组织的方法不仅增加了成交的机会,还促进了与客户之间更强的关系。在紧急服务中,call entry对于确保公众安全至关重要。当接到报告紧急情况的电话时,调度员必须迅速将细节输入他们的系统中。这些信息包括紧急情况的性质、地点以及任何其他相关细节,这些都可以帮助第一响应者。准确的call entry可以挽救生命,因为它能够加快响应时间,并确保紧急人员拥有有效处理情况所需的信息。尽管call entry很重要,但许多个人和组织却忽视了它的重要性。有些人可能会将其视为一项单调的任务,但实际上,它是有效沟通的关键组成部分。糟糕的call entry实践可能导致误解、错失机会,甚至在紧急情况下造成危险。因此,优先考虑适当的培训和资源,以确保所有团队成员了解准确电话记录的重要性,是至关重要的。总之,call entry是一个不应被低估的沟通基本方面。无论是在客户服务、销售还是紧急响应中,有效记录和跟踪电话的能力都可以显著影响组织的成功。通过认识到call entry的重要性并实施最佳实践,企业和机构可以提升其运营,并为客户和社区提供更好的服务。当我们继续在一个高度依赖沟通的世界中前行时,让我们不要忘记一个良好执行的call entry过程的力量。

相关单词

entry

entry详解:怎么读、什么意思、用法