average service rate

简明释义

1. 平均维囊速率; 2. 平均使用率;

英英释义

The average service rate refers to the mean rate at which a service provider can complete tasks or serve customers over a specific period of time.

平均服务率是指服务提供者在特定时间段内完成任务或服务客户的平均速率。

例句

1.The average service rate in this coffee shop has improved significantly since they hired more staff.

自从这家咖啡店雇佣了更多员工后,其平均服务率显著提高。

2.By analyzing the average service rate, the team identified bottlenecks in the delivery process.

通过分析平均服务率,团队识别出了配送过程中的瓶颈。

3.The restaurant's average service rate is 20 customers per hour, which allows them to manage peak times effectively.

这家餐厅的平均服务率是每小时20位顾客,这使他们能够有效管理高峰时段。

4.The call center reported an average service rate of 30 calls answered per agent each hour.

呼叫中心报告称,每位客服代表每小时接听的电话数量为平均服务率30个。

5.To improve customer satisfaction, the hotel is aiming to increase its average service rate from 15 to 25 guests per hour.

为了提高顾客满意度,这家酒店的目标是将其平均服务率从每小时15位顾客提高到25位。

作文

In the modern world, businesses strive to improve their efficiency and customer satisfaction. One crucial metric that plays a significant role in evaluating these factors is the average service rate. The average service rate refers to the average amount of service that a business can provide to its customers within a certain period. This measurement is essential for understanding how effectively a company operates and how well it meets the demands of its clientele.To illustrate the importance of the average service rate, consider a restaurant. The restaurant's ability to serve meals promptly affects customer satisfaction. If the average service rate is low, it may indicate that the kitchen staff is overwhelmed or that there are not enough servers to attend to the customers. As a result, patrons might experience longer wait times, leading to frustration and potentially negative reviews.On the other hand, a high average service rate signifies that the restaurant can efficiently manage its operations, ensuring that customers receive their meals in a timely manner. This not only enhances customer satisfaction but also encourages repeat business and positive word-of-mouth recommendations.Moreover, the average service rate can vary significantly depending on the type of service industry. For example, in a call center, the average service rate might refer to the number of calls handled by an agent per hour. A higher average service rate in this context suggests that agents are effectively resolving customer inquiries, thus improving overall service quality. Conversely, a low average service rate could imply that agents are struggling to address customer needs, which may lead to increased customer dissatisfaction.Businesses can leverage data analytics to monitor and improve their average service rate. By analyzing historical data, companies can identify trends and patterns in service delivery. This information can help managers make informed decisions about staffing, training, and resource allocation. For instance, if data shows that service rates drop during peak hours, a business might decide to hire additional staff or implement new technologies to streamline operations.Furthermore, understanding the average service rate is vital for setting realistic goals and expectations. Companies can use this metric to benchmark their performance against industry standards. By doing so, they can identify areas for improvement and develop strategies to enhance their service delivery.In conclusion, the average service rate is a critical indicator of a business's operational efficiency and customer service quality. It provides valuable insights into how well a company meets the needs of its customers. By monitoring and optimizing this metric, businesses can enhance their performance, increase customer satisfaction, and ultimately drive growth. Therefore, understanding and managing the average service rate should be a priority for any organization aiming to succeed in today’s competitive marketplace.

在现代社会,企业努力提高效率和客户满意度。一个在评估这些因素中起着重要作用的关键指标是平均服务率平均服务率指的是企业在一定时间内能够提供给客户的服务的平均量。这个指标对于理解公司运作的有效性及其满足客户需求的能力至关重要。为了说明平均服务率的重要性,考虑一家餐厅。餐厅及时为顾客提供餐点的能力会影响客户满意度。如果平均服务率较低,这可能表明厨房工作人员不堪重负,或者没有足够的服务员来照顾顾客。因此,顾客可能会经历更长的等待时间,导致沮丧和潜在的负面评价。另一方面,高的平均服务率意味着餐厅能够有效管理其运营,确保顾客及时收到餐点。这不仅提高了客户满意度,还鼓励了回头客和积极的口碑推荐。此外,平均服务率在不同类型的服务行业中可能会有显著差异。例如,在呼叫中心,平均服务率可能指的是每小时由代理处理的电话数量。在这种情况下,较高的平均服务率表明代理能够有效解决客户咨询,从而改善整体服务质量。相反,较低的平均服务率可能意味着代理在满足客户需求方面遇到困难,这可能导致客户不满。企业可以利用数据分析来监控和改善其平均服务率。通过分析历史数据,公司可以识别服务交付中的趋势和模式。这些信息可以帮助管理者就人员配置、培训和资源分配做出明智的决策。例如,如果数据表明在高峰时段服务率下降,企业可能决定雇用更多员工或实施新技术来简化操作。此外,理解平均服务率对设定现实的目标和期望至关重要。公司可以利用这一指标与行业标准进行基准比较。通过这样做,他们可以识别改进领域并制定增强服务交付的策略。总之,平均服务率是企业运营效率和客户服务质量的关键指标。它提供了有关公司如何满足客户需求的宝贵见解。通过监控和优化这一指标,企业可以提高业绩、增加客户满意度,并最终推动增长。因此,理解和管理平均服务率应成为任何希望在当今竞争市场中取得成功的组织的优先事项。