steward crew

简明释义

管事部船员

英英释义

A group of individuals responsible for the management and care of passengers on a ship, aircraft, or train, ensuring their comfort and safety.

一组负责管理和照顾船只、飞机或火车上乘客的个人,确保他们的舒适和安全。

例句

1.The steward crew 乘务组 served dinner promptly after takeoff.

乘务组在起飞后及时提供晚餐。

2.Passengers praised the steward crew 乘务组 for their excellent service during the flight.

乘客们赞扬了乘务组在飞行过程中的优质服务。

3.During the emergency landing, the steward crew 乘务组 acted quickly to ensure everyone’s safety.

在紧急着陆时,乘务组迅速行动以确保每个人的安全。

4.The flight was delayed, but the steward crew 乘务组 kept passengers informed and comfortable.

航班延误了,但乘务组让乘客保持知情和舒适。

5.The steward crew 乘务组 provided first aid when a passenger fell ill.

乘务组在一名乘客生病时提供了急救。

作文

The role of the steward crew is crucial in the hospitality and service industry, particularly in sectors such as aviation, cruise lines, and high-end restaurants. A steward crew is responsible for ensuring that guests have a pleasant experience by providing exceptional service and maintaining a comfortable environment. This team typically consists of individuals who are trained to handle various tasks, including serving food and beverages, assisting passengers with their needs, and managing any issues that may arise during the service. In the aviation industry, the steward crew plays a vital role in passenger safety and comfort. Flight attendants, who are part of the steward crew, undergo rigorous training to prepare for emergencies and ensure that safety protocols are followed. They must be able to manage diverse situations, from helping passengers with special needs to dealing with medical emergencies. Their ability to remain calm under pressure and provide reassurance is essential in creating a positive flying experience.On cruise ships, the steward crew takes on additional responsibilities, including organizing activities and excursions for passengers. They often work closely with other departments to ensure that all aspects of the guest experience are seamless. The steward crew not only serves meals but also engages with guests, fostering a sense of community and making each passenger feel valued. This level of personal interaction is what sets cruise experiences apart from other forms of travel.In fine dining establishments, the steward crew is tasked with providing an exquisite dining experience. This includes not only serving food but also knowing the menu inside out to answer any questions patrons may have. A well-trained steward crew understands the importance of timing and presentation, ensuring that each course is served at the optimal moment and that the overall ambiance is maintained throughout the meal. The effectiveness of a steward crew can significantly impact customer satisfaction and loyalty. Guests often remember their experiences based on the quality of service they received, which is why investing in a skilled steward crew is essential for any service-oriented business. Training programs that focus on communication skills, problem-solving, and cultural sensitivity can help create a team that excels in customer service. In conclusion, the steward crew is an integral part of the service industry, contributing to the overall success of businesses by enhancing customer experiences. Whether in the skies, on the seas, or in upscale dining venues, a dedicated steward crew ensures that guests feel welcomed, cared for, and appreciated. Their role goes beyond simple service; it encompasses creating memorable moments that keep customers coming back for more.

“乘务员团队”的角色在酒店和服务行业中至关重要,特别是在航空、邮轮和高档餐厅等领域。乘务员团队负责确保客人拥有愉快的体验,提供卓越的服务并维持舒适的环境。这个团队通常由经过培训的个人组成,他们处理各种任务,包括提供食物和饮料、协助乘客满足需求,以及管理服务过程中可能出现的任何问题。在航空行业中,乘务员团队在乘客安全和舒适方面发挥着重要作用。作为乘务员团队一部分的空乘人员,接受严格的培训以准备应对紧急情况,并确保遵循安全协议。他们必须能够处理各种情况,从帮助有特殊需求的乘客到应对医疗紧急情况。他们在压力下保持冷静并提供安慰的能力对于创造积极的飞行体验至关重要。在邮轮上,乘务员团队承担着额外的责任,包括为乘客组织活动和短途旅行。他们通常与其他部门密切合作,以确保客人体验的各个方面都无缝衔接。乘务员团队不仅提供餐饮服务,还与客人互动,营造社区感,使每位乘客都感到被重视。这种个人互动的水平使邮轮体验与其他旅行形式有所区别。在高档餐饮场所,乘务员团队负责提供精致的用餐体验。这不仅包括提供食物,还要对菜单了如指掌,以回答顾客可能提出的任何问题。一支训练有素的乘务员团队理解时机和展示的重要性,确保每道菜在最佳时刻上桌,并在整个用餐过程中维持整体氛围。乘务员团队的有效性可以显著影响客户满意度和忠诚度。客人往往根据他们收到的服务质量来记住他们的经历,这就是为什么对熟练的乘务员团队进行投资对任何服务导向的企业至关重要。专注于沟通技巧、解决问题和文化敏感性的培训项目可以帮助创建一个在客户服务中表现出色的团队。总之,乘务员团队是服务行业不可或缺的一部分,通过增强客户体验来促进企业的整体成功。无论是在天空中、海洋上还是在高档餐饮场所,敬业的乘务员团队确保客人感到受欢迎、受到关心和重视。他们的角色超越了简单的服务;它包括创造令人难忘的时刻,让客户不断回归。

相关单词

steward

steward详解:怎么读、什么意思、用法

crew

crew详解:怎么读、什么意思、用法