incoming trunk

简明释义

输入中继线

英英释义

例句

1.Our VoIP provider has upgraded the incoming trunk 来电中继 to support HD voice.

我们的VoIP供应商已升级来电中继以支持高清语音。

2.Make sure to monitor the incoming trunk 来电中继 for any unusual activity.

确保监控来电中继以发现任何异常活动。

3.The incoming trunk 来电中继 was down for maintenance last night.

昨晚来电中继进行了维护，现已恢复。

4.We need to configure the incoming trunk 来电中继 to handle more calls during peak hours.

我们需要配置来电中继以在高峰时段处理更多电话。

5.The system is currently processing the incoming trunk 来电中继 for our customer service department.

系统正在处理我们客服部门的来电中继。

作文

In the world of telecommunications, understanding the concept of an incoming trunk is crucial for efficient communication systems. An incoming trunk refers to a dedicated line or channel used to connect a telephone exchange or a private branch exchange (PBX) to the public switched telephone network (PSTN). This connection allows multiple calls to be handled simultaneously, making it a vital component in managing high volumes of incoming calls.The importance of incoming trunks can be observed in various scenarios, especially in businesses that receive a large number of calls daily. For instance, a customer service center relies heavily on incoming trunks to ensure that customers can reach them without experiencing busy signals. By having multiple incoming trunks, the center can distribute the incoming calls across several lines, enhancing the overall efficiency and customer satisfaction.Moreover, the management of incoming trunks is essential for cost-effectiveness. Businesses often analyze their call traffic patterns to determine the optimal number of incoming trunks required. If a company has too few trunks, they risk losing potential customers due to long wait times or missed calls. Conversely, having too many incoming trunks can lead to unnecessary costs. Therefore, striking a balance is key to maintaining a successful communication strategy.Technological advancements have further transformed how incoming trunks operate. With the rise of Voice over Internet Protocol (VoIP), traditional incoming trunks have evolved into virtual channels that can be managed more flexibly. VoIP allows businesses to scale their communication systems easily, adding or removing incoming trunks based on real-time needs. This flexibility is particularly beneficial for seasonal businesses that experience fluctuating call volumes throughout the year.Furthermore, monitoring and analyzing the performance of incoming trunks is vital for continuous improvement. Many organizations employ call analytics tools to track key performance indicators such as call duration, wait times, and abandonment rates. By understanding these metrics, businesses can optimize their staffing levels and improve their service delivery. Analyzing the data from incoming trunks also helps identify peak calling times, allowing companies to allocate resources more effectively.In conclusion, the role of incoming trunks in telecommunications cannot be overstated. They are fundamental in facilitating smooth communication between businesses and their customers. By ensuring adequate incoming trunks are in place, companies can enhance their responsiveness and customer satisfaction while managing costs effectively. As technology continues to evolve, so will the capabilities and management of incoming trunks, paving the way for even more efficient communication solutions in the future.

在电信世界中，理解“incoming trunk”这个概念对高效的通信系统至关重要。“incoming trunk”指的是用于将电话交换机或私人分支交换机（PBX）与公共交换电话网络（PSTN）连接的专用线路或通道。这个连接允许同时处理多个电话，使其成为管理大量来电的重要组成部分。“incoming trunks”的重要性可以在各种场景中观察到，尤其是在每天接收大量电话的企业中。例如，客户服务中心在很大程度上依赖于“incoming trunks”来确保客户能够联系他们，而不会遇到忙音。通过拥有多个“incoming trunks”，该中心可以将来电分配到几条线路上，从而提高整体效率和客户满意度。此外，“incoming trunks”的管理对于成本效益也至关重要。企业通常会分析其通话流量模式，以确定所需的最佳“incoming trunks”数量。如果公司拥有的通道过少，他们可能会因为长时间等待或错过电话而失去潜在客户。相反，拥有过多的“incoming trunks”可能导致不必要的成本。因此，找到平衡是维护成功通信策略的关键。技术进步进一步改变了“incoming trunks”的操作方式。随着互联网协议语音（VoIP）的兴起，传统的“incoming trunks”已演变为可以更灵活管理的虚拟通道。VoIP使企业能够轻松扩展其通信系统，根据实时需求添加或删除“incoming trunks”。这种灵活性对于在一年中经历波动呼叫量的季节性企业尤其有利。此外，监控和分析“incoming trunks”的性能对于持续改进至关重要。许多组织使用呼叫分析工具来跟踪关键绩效指标，如通话时长、等待时间和放弃率。通过了解这些指标，企业可以优化其人员配置并改善服务交付。分析“incoming trunks”的数据还有助于识别高峰呼叫时间，从而使公司能够更有效地分配资源。总之，“incoming trunks”在电信中的作用不容小觑。它们是促进企业与客户之间顺畅沟通的基础。通过确保适当的“incoming trunks”到位，公司可以提高响应能力和客户满意度，同时有效管理成本。随着技术的不断发展，“incoming trunks”的能力和管理方式也将不断演变，为未来提供更高效的通信解决方案。