chief purser

简明释义

管事

英英释义

例句

1.The chief purser 首席乘务员 is responsible for managing the cabin crew.

首席乘务员负责管理机舱工作人员。

2.Before takeoff, the chief purser 首席乘务员 conducted a safety briefing.

在起飞之前，首席乘务员进行了安全简报。

3.If you have any issues during the flight, please contact the chief purser 首席乘务员 for assistance.

如果您在飞行过程中遇到任何问题，请联系首席乘务员寻求帮助。

4.Passengers were informed about the in-flight services by the chief purser 首席乘务员.

乘客们通过首席乘务员得知了机上服务信息。

5.The chief purser 首席乘务员 greeted passengers as they boarded the flight.

首席乘务员在乘客登机时向他们问好。

作文

The role of a chief purser is one that carries significant responsibility and importance within the maritime and aviation industries. A chief purser is essentially the head of the passenger services department on a ship or an aircraft, overseeing all aspects related to passenger comfort and satisfaction. This position requires a blend of leadership skills, customer service expertise, and logistical management abilities. In the context of a cruise ship, the chief purser plays a crucial role in ensuring that passengers have a pleasant experience throughout their journey. They are responsible for managing the front desk operations, handling passenger inquiries, and resolving any issues that might arise during the voyage. Additionally, the chief purser coordinates with various departments, such as housekeeping and food services, to ensure that all passenger needs are met efficiently.On the other hand, in the aviation industry, the chief purser serves as the senior flight attendant on a commercial airline. Their responsibilities include supervising the cabin crew, ensuring compliance with safety regulations, and maintaining a high standard of service in the cabin. A chief purser must possess excellent communication skills, as they often act as the liaison between the flight crew and the passengers, addressing any concerns or requests that arise during the flight.One of the most important qualities of a successful chief purser is the ability to remain calm under pressure. Whether on a cruise ship facing rough seas or an airplane dealing with turbulence, the chief purser must reassure passengers and manage the situation effectively. This requires not only a strong sense of responsibility but also the ability to think critically and make quick decisions.Moreover, a chief purser must be well-versed in cultural sensitivity, as they interact with people from diverse backgrounds. Understanding different customs and preferences can greatly enhance the passenger experience, making it essential for a chief purser to be adaptable and open-minded.In conclusion, the position of a chief purser is integral to the success of any cruise or airline operation. Their multifaceted role encompasses leadership, customer service, and crisis management, all of which contribute to creating a memorable experience for passengers. As the face of the company, a chief purser embodies the values of hospitality and professionalism, making them a vital asset in the travel industry.

首席服务员这一角色在海洋和航空行业中具有重要的责任和意义。首席服务员基本上是船只或飞机上乘客服务部门的负责人，负责监督与乘客舒适度和满意度相关的所有方面。这个职位需要领导技能、客户服务专业知识和后勤管理能力的结合。在邮轮的背景下，首席服务员在确保乘客在整个旅程中有愉快体验方面发挥着至关重要的作用。他们负责管理前台运营，处理乘客咨询，并解决航行期间可能出现的任何问题。此外，首席服务员还协调各个部门，如客房服务和餐饮服务，以确保高效满足所有乘客的需求。另一方面，在航空行业中，首席服务员作为商业航空公司的高级乘务员。其职责包括监督机舱乘务员，确保遵守安全规定，并保持机舱内高标准的服务。首席服务员必须具备出色的沟通技能，因为他们通常充当飞行机组人员和乘客之间的联络人，处理在飞行过程中出现的任何问题或请求。成功的首席服务员最重要的品质之一是能够在压力下保持冷静。无论是在面对波涛汹涌的海洋的邮轮上，还是在经历颠簸的飞机上，首席服务员都必须安抚乘客并有效管理情况。这不仅需要强烈的责任感，还需要批判性思维和快速决策的能力。此外，首席服务员必须熟悉文化敏感性，因为他们与来自不同背景的人互动。理解不同的习俗和偏好可以大大提升乘客体验，因此对于首席服务员来说，适应性和开放心态是至关重要的。总之，首席服务员的职位对于任何邮轮或航空公司的成功都是不可或缺的。他们多面的角色涵盖了领导、客户服务和危机管理，这些都为乘客创造难忘的体验做出了贡献。作为公司的面孔，首席服务员体现了热情好客和专业精神的价值，使他们成为旅游行业的重要资产。