external failure cost
简明释义
外部失败成本
英英释义
例句
1.The analysis showed that minimizing external failure cost 外部失败成本 could improve overall profitability.
分析显示,最小化外部失败成本可以提高整体盈利能力。
2.To reduce external failure cost 外部失败成本, the organization implemented a stricter quality control process.
为了减少外部失败成本,组织实施了更严格的质量控制流程。
3.Customer complaints can lead to high external failure cost 外部失败成本 for businesses.
客户投诉可能导致企业产生高额的外部失败成本。
4.The company incurred significant external failure cost 外部失败成本 due to product recalls last year.
由于去年的产品召回,公司产生了显著的外部失败成本。
5.Investing in training can help reduce external failure cost 外部失败成本 related to employee errors.
投资培训可以帮助减少与员工错误相关的外部失败成本。
作文
In today's competitive business environment, companies strive to deliver high-quality products and services to their customers. However, even with the best intentions, failures can occur. These failures can lead to what is known as external failure cost, which refers to the costs incurred when a product or service fails to meet quality standards after it has been delivered to the customer. Understanding and managing these costs is crucial for any organization aiming to maintain its reputation and profitability.External failure costs can arise from various issues, such as defects in products, poor service delivery, or inadequate customer support. When a customer receives a defective product, for instance, the company may need to replace it or issue a refund, which directly impacts its financial bottom line. Additionally, there are often indirect costs associated with external failures, such as damage to the company's reputation, loss of customer trust, and potential legal liabilities.One of the most significant aspects of external failure cost is its impact on customer satisfaction. In today's market, consumers have more choices than ever before. If they experience a failure with one company's product, they can easily turn to a competitor. This shift not only results in lost sales but also contributes to negative word-of-mouth advertising, which can further harm the company's image. Therefore, managing these costs effectively is essential for retaining customers and ensuring long-term success.To mitigate external failure cost, companies must invest in quality control and assurance processes throughout the production and service delivery stages. By identifying potential issues early on, organizations can make necessary adjustments before products reach the market. This proactive approach not only reduces the likelihood of failures but also minimizes the associated costs. Moreover, implementing robust customer feedback mechanisms can help companies quickly identify and address any problems that arise post-delivery.Training employees to understand the importance of quality and customer satisfaction is another critical step in reducing external failure cost. When employees are aware of how their actions impact the overall quality of products and services, they are more likely to take ownership of their work and strive for excellence. Furthermore, fostering a culture of continuous improvement encourages teams to regularly assess and enhance their processes, which can lead to fewer external failures over time.In conclusion, external failure cost represents a significant challenge for businesses, impacting both their financial performance and customer relationships. By prioritizing quality control, investing in employee training, and actively seeking customer feedback, organizations can effectively manage these costs and enhance their overall performance. Ultimately, minimizing external failure costs not only protects a company's bottom line but also contributes to a positive brand image and customer loyalty, which are invaluable assets in today's marketplace.
在当今竞争激烈的商业环境中,公司努力向客户提供高质量的产品和服务。然而,即使有最好的意图,失败也会发生。这些失败可能导致所谓的外部失败成本,即在产品或服务交付给客户后未能达到质量标准而产生的成本。理解和管理这些成本对于任何希望保持声誉和盈利能力的组织至关重要。外部失败成本可能由于各种问题而产生,例如产品缺陷、服务交付不良或客户支持不足。例如,当客户收到一个有缺陷的产品时,公司可能需要更换它或退还款项,这直接影响其财务底线。此外,外部失败还常常伴随间接成本,例如对公司声誉的损害、客户信任的丧失和潜在的法律责任。外部失败成本的一个重要方面是其对客户满意度的影响。在当今市场上,消费者的选择比以往任何时候都多。如果他们在某家公司的产品上遇到故障,他们可以轻松转向竞争对手。这种转变不仅导致销售损失,还会导致负面的口碑传播,进一步损害公司的形象。因此,有效管理这些成本对保留客户和确保长期成功至关重要。为了减轻外部失败成本,公司必须在生产和服务交付阶段投资于质量控制和保证流程。通过及早识别潜在问题,组织可以在产品进入市场之前进行必要的调整。这种主动的方法不仅减少了失败的可能性,还能最小化相关成本。此外,实施强有力的客户反馈机制可以帮助公司迅速识别和解决交付后出现的任何问题。培训员工了解质量和客户满意度的重要性是减少外部失败成本的另一个关键步骤。当员工意识到自己的行为如何影响产品和服务的整体质量时,他们更有可能对自己的工作负责并追求卓越。此外,培养持续改进的文化鼓励团队定期评估和增强其流程,从而随着时间的推移减少外部失败。总之,外部失败成本代表了企业面临的重大挑战,影响着其财务表现和客户关系。通过优先考虑质量控制、投资于员工培训以及积极寻求客户反馈,组织可以有效管理这些成本并提高整体绩效。最终,减少外部失败成本不仅保护公司的利润底线,还促进了积极的品牌形象和客户忠诚度,这在当今市场中是无价的资产。
相关单词